Candidate Login
Business Login
Free Trial Registration

Health & Social Care Online Courses

Autism Awareness

Click edit button to change this text.

Autism is a lifelong developmental disability that affects how a person communicates with and
relates to other people around them. According to the National Autistic Society, autism affects about
700,000 people in the United Kingdom, which equates to 1 in 100 of the population and the number
of children being diagnosed with the condition is continuing to increase.
This course will provide you with an understanding of what autism is and how it affects a child’s daily
life. It will touch on what factors contribute towards a child developing autism as well as some of the
typical behaviours associated with it and how you can provide effective support for those with the
condition. It also discusses what happens during the diagnosis process, some of the intervention
methods that can help manage the condition and suggests some simple adaptations you can make
to improve a child with autism’s day to day life.

Dementia Awareness

Click edit button to change this text.

Dementia is used to describe the symptoms that occur when the brain is affected by specific
diseases and conditions. Dementia is a chronic progressive problem of cognition – which is failure of
the brain’s functions. IT affects people at different stages of life, it affects different parts of the brain
and it affects it at different speeds.
This course is intended to give you an overview of the common types and symptoms of dementia as
well as going into how it can affect the brain in different ways. It also covers strategies to use with
clients with dementia and dealing with challenging behaviour. The course is intended for anyone
who works with or around people that may be suffering with dementia.

Diabetes Awareness

Click edit button to change this text.

This course is aimed at people working in the health and social care sector and will provide an
overview of the condition, the common symptoms that might indicate someone has diabetes,
methods of diagnosis, some possible treatments and common complications that can affect those
with the condition.

Dignity and Privacy

Click edit button to change this text.

There are two crucial attributes you must have when working with people in a caring, supportive
environment. First, all service users must be treated with dignity and the second crucial attribute is
privacy.
The course will start by defining dignity and privacy within the healthcare sector, and will explain
how the two are quite often linked. It will then go on to give you a range of useful professional tips
about setting up the right working relationship with your service users, and discuss some of the
issues that can arise when dignity and privacy are not respected.

Drug and Alcohol Awareness

Click edit button to change this text.

This course is aimed at managers and staff in all industries who play a role in reducing drug, alcohol
and substance misuse in the UK.
The course starts with official statistics to illustrate the scale of drug and alcohol abuse in the UK.
You’ll learn in detail about commonly used drugs, including cannabis, cocaine, heroin, LSD, ecstasy
and some new designer drugs.
Turning to alcohol abuse, the course will show you how to introduce a 4-stage plan to deal with any
problems – including how to write an effective Drug and Alcohol Policy. Beyond this the course will
explore best business practice in terms of HR, legislation, spotting signs of drug misuse and the
implementation of workplace solutions.
The course also explains how the Advisory, Conciliation and Arbitration Service (ACAS) can help with
effective alcohol and drugs policies and the development of related management skills.
Finally, it looks at current drug treatments and the options for outside support available to
individuals and organisations.

Duty of Care

Click edit button to change this text.

A duty of care is the requirement that all health and social care professionals, and organisations
providing health and care services, must put the interests of service users first.
Working in the health and social care sector involves working with lots of different people with a
variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care
towards all the people you are involved with, during your working hours. This means you have to
employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.
This course will give you an introduction to the concept of duty of care, cover how duty of care
affects your work, what to do if you come across a duty of care dilemma and where to go for support
or advice along with some practical examples of duty of care situations.

End of Life Care

Click edit button to change this text.

End of life care should be several things, compassionate, cost effective, holistic and effective. There
are usually a number of people involved in the care of people at the end of their life and it can be a
difficult process to be part of.
This course will provide you with information about what to expect, how to handle some of the
emotions associated with this time, and working with the other professionals involved in end of life
care.

Epilepsy Awareness

Click edit button to change this text.

When introducing epilepsy, we must first recognise that there are around 40 different types of
seizures. Statistics show that one in five people will have a seizure at some time in their life although
only some of these will be caused by epilepsy.
Epilepsy is a neurological condition that affects the brain and the nervous system and is covered by
the Equality Act 2010. The condition can affect people for only a portion of their life, or it can be
lifelong. Because of the varied nature of the condition an awareness of epilepsy and the actions you
can take if you are present during a seizure is incredibly useful for those who work in health and
social care.
This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is
and how the brain can be affected. It will introduce some possible seizure triggers and describe what
to do when someone has a seizure. It will also discuss some of the treatments offered to people
with epilepsy and provide practical advice on what you can do if you witness someone having a
seizure.

Handling Information in a Care Setting

Click edit button to change this text.

When working in a care setting it is so important to build positive relationships with care users.
Confidentiality and the correct handling of personal information are vital for trusting relationships
and a breach in this may lead to a service user becoming unwilling to cooperate with their care
providers.
This course provides an introduction to the concept of handling information in care settings. At the
end of the course you will understand the need for secure handling of information and you will know
how to access support if you have any questions regarding access to information. The course will
cover the important role confidentiality plays in developing trusting relationships with the people in
your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the
legislation that is in place relating to the handling and storing of information and the obligations
each person has under these laws.

Infection Control

Click edit button to change this text.

Infection prevention and control measures aim to ensure the protection of those who might be
vulnerable to acquiring an infection…. Ok but why is this important?
Well every year at least 300,000 people develop a Health Care Associated Infection. This has a huge
impact on the patient, the staff and the institution it occurs in. Whereas if there is good infection
prevention and control, patients will have better health and more independence.
This course will start by defining infection prevention and control and explaining the impact of good
and bad infection control. It then goes into detail about, the legislation that applies to infection
control, the different types of microorganisms, how bacteria are transmitted, the chain of infection,
and much more.

Introduction to Early Years Foundation Stage

Click edit button to change this text.

The Early Years Foundation Stage, commonly referred to as the EYFS is a framework that all Early
Years providers, including childminders, must follow.
This course aims to provide a gentle introduction to the expectations of the Early Years Foundation
Stage and it can also act as a refresher for those wanting to update their knowledge. It will introduce
you to some of the key documents and legislation that relate to Early Years providers, the process
for registering with Ofsted and the various policies and procedures that need to be in place. It also
covers learning and development requirements, how to observe and assess the progress of children
in your care and the safeguarding and welfare requirements laid out in the EYFS Framework.

Introduction to HACCP Level 2

Click edit button to change this text.

HACCP stands for Hazard Analysis and Critical Control Point. It is an internationally recognised food
safety management system that is used to identify, evaluate and control hazards which are
significant for food safety.
Rather than being a reactive system, HACCP is pro-active. The focus is on prevention of hazards
rather than relying mainly on end-product testing.
This course will start by covering some of the key terms you will need to understand before moving
on to identifying critical control points and analysing some of the key hazards. It’ll show you how to
determine control points and how to avoid cross-contamination in the food chain. It will also cover
some of the control measures that can be taken along with how to address a problem is a critical
limit is breached.
Towards the end of the course all this will be brought together by taking you step by step through
the implementation of HACCP and see how the 7 principles of HACCP are integrated into the whole
process.

Learning Disability Awareness

Click edit button to change this text.

Learning disabilities, however they are acquired, are lifelong. They are neurological disabilities and
as such affect how an individual understands and remembers information, how they learn and
communicate. People can be born with learning disabilities or they may acquire them later in life.
There are many differing types of learning difficulty and they can exhibit in many different ways and
with many different characteristics.
This course will start by giving you an overview of some of the common types and causes of learning
disabilities and how they affect people. It will touch on how a person centred approach to care will
get the best results and look at how management must perform, and at the needs of the individual.
It will also discuss overcoming the stigma attached to learning disabilities and much more.

Mental Capacity Act and Deprivation of Liberty Safeguards

Click edit button to change this text.

This course describes in detail the many facets and procedures of the Mental Capacity Act. This
includes who the act affects, when it applies, how to assess capacity and the procedures that can be
put in place in the home or workplace to ensure best practices are followed and people are treated
fairly at all times.
It also introduces the deprivation of liberty safeguards. These safeguards provide a framework for
approving the deprivation of liberty for people who lack the capacity to consent to treatment or care
in either a hospital or care home setting.

Mental Health Awareness

Click edit button to change this text.

People often equate the words mental health with mental illness and there are many definitions of
what mental health actually is. Mental health issues can happen to anyone despite social
background, intelligence, gender or other factors.
This course explains the difference between mental health and mental illness. It covers the
symptoms of a number of the most common mental illnesses so you will know what to look out for
or what to expect if you are working with someone with one of these conditions. As well as
providing some practical advice on how you can work effectively with those affected by these
conditions.

Nutrition and Hydration

Click edit button to change this text.

If you are part of a team responsible for people’s nutrition and hydration, it’s important that you
understand the terms that are being used, the nutritional requirements of the service users and the
possible consequences of getting it wrong.
This course will start by defining the various terms used when talking about nutrition and hydration
in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the
reasons why vulnerable people might suffer with dehydration and the tools you can use to identify
people that are at risk of malnutrition and the steps you can take to deal with this condition.

Person-Centred Care

Click edit button to change this text.

What do we mean by Person Centred Care, well the term originated in the 1940s and proposed
taking a holistic view of service users in care settings. This means getting to know the person and
then tailoring their care as much as possible to meet their specific needs. Person centred care is now
a key principle outlined in current legislation and it plays an important part in the standards that
they set out which must be followed by all care professionals working in this country.
This course will give you an understanding of person centred approaches for care and support, and
how to implement a person-centred approach in an adult social care setting.
It starts by explaining what we mean by person centred care and where this term originated. It then
goes on to analyse the values represented by person centred care and explains why care should be
as much as possible tailored to each service user. Finally it will give you an overview of care plans,
daily reports, the importance of obtaining consent and much more.

Positive Handling in Schools

Click edit button to change this text.

Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can
be the difference between a positive outcome and a potentially career ending prosecution.
This course will start by looking at some examples and statistics which highlight the seriousness and
extent of aggressive pupil behaviour, it will then go on to explain how you can identify the stages of
aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also
looks at where the law stands on this subject and finally best practice in theory if you ever do need
to restrain a pupil.

Prevent Duty

Click edit button to change this text.

Intelligence indicates that further terrorist attacks in our country are ‘highly likely’.
Experience tells us that the threat comes not just from foreign nationals, but from terrorists born
and bred in Britain. It is therefore vital that our counter-terrorism strategy contains a plan to prevent
radicalisation and stop would-be terrorists from committing mass murder. The Prevent strategy,
published by the Government is part of the overall counter-terrorism strategy.
This course starts with an overview of the Government’s Prevent strategy, and then looks at some of
the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy,
how to base your actions on a risk based approach, what to do if you are concerned and much more.

Principles of Communication

Click edit button to change this text.

When working in the adult social care sector, communicating is essential to develop your
understanding of a service user’s needs, so you can provide them with the support they require.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in
ineffective care and a negative view of the service. Professionals will form many different
relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use it is essential that you
make sure your communication is appropriate and effective.
This course covers some of the different ways of communication, how to identify barriers to
communication and how to reduce these, making sure the person you are communicating with
understands what you are communicating, how to get help with communication issues and much
more.

Safeguarding Adults

Click edit button to change this text.

Our Safeguarding courses have been created because, first and foremost, each and every one of us
has basic human rights. Chief among these is the right to be healthy, happy and treated well,
regardless of race, age, gender or location. When these rights are abused in some way it’s wrong,
and it is therefore vital that guidelines, policies and procedures are followed to enable everyone,
without exception to live a life in which these basic values and rights are maintained and upheld.
This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need
of care and support, either as a paid professional or a volunteer. This includes, but isn’t limited to,
those that work in domiciliary care, the NHS, community centres, prisons or with a family member at
home, and sets out the roles and responsibilities everyone must undertake to protect an adult’s
right to live in safety, free from abuse and neglect. You and the organisation you work for must take
appropriate and proportional measures necessary for the protection of adults in your care, while still
ensuring they are supported and empowered to have control over how they want to live their lives
and this course can bring you one step closer to being able to do this.
This means that whatever the circumstance, you and the organisation you work for must take
appropriate and proportional measures necessary for the protection of adults in your care, while still
ensuring they are supported and empowered to have control over how they want to live their lives.
During this course you will hear many facts, figures and details surrounding the risk to adults in need
of care and support, the types of abuse suffered and key safeguarding legislation put in place to
minimise the abuse of adults with care and support needs. By the end of this course, you will have
learned a better understanding of safeguarding principles and be able to apply them to your role.
This includes being able to define the key terminology in relation to safeguarding; identify the
principle laws that relate to safeguarding and why they have been put in place to minimise abuse;
recognise and respond to the ten types of abuse suffered by vulnerable adults; identify and report
concerns of abuse or neglect; describe your role, responsibilities and boundaries; ensure people are
supported and encouraged to make their own decisions and give informed consent, and finally
manage the environment to minimise the risk of abuse.

Safeguarding Children

Click edit button to change this text.

Our Safeguarding courses have been created because, first and foremost, each and every one of us
has basic human rights. Chief among these is the right to be healthy, happy and treated well,
regardless of race, age, gender or location. When these rights are abused in some way it’s wrong,
and it is therefore vital that guidelines, policies and procedures are followed to enable everyone,
without exception to live a life in which these basic values and rights are maintained and upheld.
Everyone, regardless of their age, gender, religion, ethnicity or background has the right to a
healthy, happy life. Safeguarding is about minimising and managing the risks to vulnerable
individuals.
This course, ‘Safeguarding Children’, is aimed at anyone who has a duty of care for, or comes into
contact with children in their chosen profession.
Although most children are brought up in loving, nurturing environments and grow up to lead happy
lives, the subject has to be discussed in order to better protect those children that need it most.
During this course you will hear many facts, figures and details surrounding the risk to children, the
types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in
place to minimise the abuse of children.
Once you are able to recognise the signs of possible abuse, and know the steps you should take if
you suspect it you will be better able to protect the children in your care.

Sharps Awareness

Click edit button to change this text.

There is a common misconception that sharps injuries are only of concern to medical and care staff.
However it is not uncommon for people in other industries such as waste disposal to come into
contact with used sharps.
In this course we’ll start by looking at some statistics relating to discarded needles, then define
‘sharps’ and look at the different types that can be found in ‘sharps litter’, ranging from needles,
syringes and scalpel blades to broken glass, knives, scissors and nails.
It then covers the primary and secondary risks from sharps. It’ll look at the responsibilities of
employers and how they must use risk assessment to ensure workers safety, as much as possible.
Then, the course will take a detailed look at Hepatitis B, Hepatitis C, HIV and Tetanus
There’ll be a section on the Chain of Infection, helping you to understand how an infection gets
passed on, and what steps can be taken to break the chain and stop the process.
It’ll look at the probability of picking up an infection from a needlestick injury, and the factors that
can affect this.
It’s important to always handle discarded sharps safely so the course will take you through the
equipment you need, including litter pickers, forceps, disinfectant sprays and gloves, along with the
correct techniques you should employ to avoid injury. This subject will be further expanded on by
detailing the correct sharps handling procedures, including how to dispose of discarded sharps
safely, how to remove disposable gloves to minimise cross-contamination, and correct hand washing
procedures.
Finally, it’ll cover how to report discarded sharps and the correct procedures to follow if you’re
unlucky enough to receive a sharps injury.

Stroke Awareness

Click edit button to change this text.

Strokes are the fourth single leading cause of death in the UK, as well as a leading cause of disability.
Being aware of the causes and symptoms will help you act fast in a situation where you suspect
someone is having a stroke and provide them with the best chance of receiving the treatment they
need and minimising the long term impact of the condition.
This course will cover the types of strokes, the symptoms, and risk factors. It will also cover the
treatment options and the longer term impact of the condition.

Understanding your Role in Care

Click edit button to change this text.

Social care is the provision of social work, personal care, protection or social support services to
children or adults in need, or at risk, or adults with needs arising from illness, disability, old age or
poverty.
Choosing a job in health and social care means you want to make a difference to other people’s lives
by supporting and caring for them, so they can thrive and their quality of life is enhanced.
To work in a professional manner and provide the best quality of care, you need to know the duties,
responsibilities and boundaries of your job.
This course will define social care and talk about why people choose it as a career and what its goals
and objectives are. It will also cover job descriptions, person centred care, understanding code of
practices and the basics of government legislation. Finally it will touch on dealing with conflicts at
work.

Your Personal Development

Click edit button to change this text.

A key part of your progression within the adult social care sector will be focused on your personal
development. In a number of sectors it is even a legal requirement to continue to develop your skills
and knowledge and it is essential to ensure you are working to the most up to date standards and
guidance.
The course will start by looking at the way standards are set, monitored and regulated for social care
organisations and workers throughout the UK. It then goes on to cover the codes of practice and
legislation, reflecting on your work to ensure continued improvement, communication, feedback
and much more.